I buy a great deal of wine from Costco, overall very happy. Today the description of a Pinot Noir lead me to buy it and for $17.99 I expected it to be close the description, it was not even close.
I called to find out if I could return it or exchange it and was told NO, there are no returns. I explained why I bought it and that the description was very misleading... and the wine for the price was pretty bad. I was told again no returns.
The person on the phone didn't care he just repeated no returns. I said so I'm just stuck with it he said sorry no returns.
I told him someone should look into the description and was disconnected.
Monetary Loss: $18.