Spokane, Washington
Not resolved

On August 24, 2015, I ordered four tires and purchased from Costco on N Division St., Spokane WA. An Agent said it should be arrived within 5-7 days.

Today (Sept 1, 2015), I went to check whether they arrived. A supervisor named Eric of this tire department said they have not arrived yet. Then I asked when they will arrive. He answered, "I do not know, I do not work for UPS." I would say his answer was not professional.

I can order tires from anywhere but I trust costco!!. Now, I can see that you are not professional.

I do believe it is not difficult to track when the tires will arrive. He just not put an afford to do it.

Reason of review: Poor customer service.

Monetary Loss: $12.

Preferred solution: Let the company propose a solution.

Costco Cons: Costco tire service center spokane.

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