On August 24, 2015, I ordered four tires and purchased from Costco on N Division St., Spokane WA. An Agent said it should be arrived within 5-7 days.
Today (Sept 1, 2015), I went to check whether they arrived. A supervisor named Eric of this tire department said they have not arrived yet. Then I asked when they will arrive. He answered, "I do not know, I do not work for UPS." I would say his answer was not professional.
I can order tires from anywhere but I trust costco!!. Now, I can see that you are not professional.
I do believe it is not difficult to track when the tires will arrive. He just not put an afford to do it.
Reason of review: Poor customer service.
Monetary Loss: $12.
Preferred solution: Let the company propose a solution.
Costco Cons: Costco tire service center spokane.