My daughter and I live about 5 mins. from the store so consequently we shop there a lot! I have usually been more than happy with the store but today we were standing waiting for muffins to come out and there were two other customers beside, one being a store owner and he was trying to load up on them. Our favorite is lemon poppy seed and our wait was in vain. They aren't going to be made anymore. I find that at Costco a lot and I heard other customers complaining about one time they find stuff and the next time they don't. I know this is a small thing but I called customer service to ask about this and she was very matter of fact so I will be thinking about renewing my membership until May when it's due. It's a very competitive market here for groceries so it isn't really a problem as lots of places make those muffins.
On to my next complaint--------- your handicapped parking is really a joke and obviously not well thought out by your traffic planner.It should be your closest sections to the doors and not down one whole strip with a FEW in the very front. It's almost laughable unless you happen to be the handicapped one.
Back to the muffins. When I asked this lady her reply to me saying that there were some unhappy people she said 'YUP'. Wonder if she would have that attitude if she got laid off due to lack of customers? Maybe not quite so flip I bet. I know they are a small thing but I probably won't renew my membership because of the attitude.
Royal Oak Mi. member