Poor customer service when it comes to electronics - Failing. NEVER buy a TV at Costco if you expect it to last. Parts are obsolete and no longer available after warranty expires. Concierge no help
We purchased a Sony LCD TV for $1200.00. Timing control board / BU board went out after warranty ran out.
Parts are obsolete. Spoke to General Manager of the store. He informed us that he would not even discount a purchase of new TV, but we were more than welcome to purchase one that is on sale. This is the worst customer service I have ever had to deal with.
It's not a bargain to buy a TV at Costco to save a few dollars when it's only going to last few years. I would definitely recommend shopping elsewhere. Maybe a reputable store. Will not be shopping at Costco anymore.
I recommend you do the same.
Reason of review: Poor customer service and bad quality.
Monetary Loss: $1883.
Costco Cons: Management behavior.