Not resolved

I purchased a computer that did not work. I brought it back to the store and they told me they could not help me because the computer was beyond 90 days.

They gave me a card for concierge services that I called on several different occasions. They informed me a box would be shipped with a label and the computer would be shipped out taking two weeks max to repair. I told them I had job deadlines and could not wait that long. I informed them Inpurchased an additional 3 year drop and spills protection to avoid any problems and to be able to continue time sensitive work.

The box to be shipped to my home address was not sent on three seperate occasions. I am beyond pissed off.

I have a computer that out of the box never worked right and can’t get anyone to repair it or give me a computer that actually works. This is frustrating beyond belief.

Reason of review: Bad quality.

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