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Costco Questions and Answers

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Top Question
#62723

When I will get reward Costco check?I need to know I didn’t receive Costco reward check for this year. Every year I get check end of the year. Please tell about it Thankyou for your reply Samina

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Answer:
by #1986618

According to the Costco help section, the reward check should be mailed to you approximately 2 months before your renewal date in a renewal statement. The check should reflect rewards earned up until the issue date.

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Question:
#62186

Can I use my refund for eye glasses.

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Answer:
by #1985291


According to Costco refund policy your money will be back to your original payment method. After that you can buy any item again. If you want to get eye glasses instead of your refund, it is better to contact Costco customer service whether you can do this. You can call at 1-80*-955-2292.

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Question:

how Can I get my refund.

Could please help on cancel the order and get full refund My order number : 83207****

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Answer:
by #1894437

According to the Costco cancelation policy, to cancel your order through costco.com, follow these steps:
  • select 'My Account' at costco.com;
  • log into your account through Sign In/Register;
  • open 'My Orders';
  • find the order you want to cancel;
  • click 'Order Details';
  • click the Cancel Order button;
  • select the reason for canceling and click 'Cancel Order'.

If you don’t see a 'Cancel Order' button or you need any assistance with the order cancelation, please contact the Costco customer care team:
  • via the company's social networks.

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Question:
#37169

What carrier service does Costco use to deliver online product’s.

I haven’t received my Apple Computer today.

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Answer:
by #1855932

According to Costco FAQs the company uses UPS, FedEx or USPS to deliver their products.

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Question:
#25723

Why is car battery core fee taxed?The $15.00 battery core fee is itemized with the battery cost before the tax of .077875% is applied. When I later brought the battery core to the store, only the $15.00 fee was returned without the tax of $1.11.

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Answer:
by #1788617

According to mercurynews.com, tax applies to the core charge because the allowance for the trade-in is considered part of the “payment” for the sale.

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Question:
#14424

What is the phone number for Costco customer service?

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Answer:
by On Behalf of Pissed Consumer Help Center #1604760

You can contact Costco customer service team on 1-800-955-2292

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Question:
#14422

How can I cancel my costco online order?

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Answer:
by On Behalf of Pissed Consumer Help Center #1604759

Based on information found on costco.com, to cancel your order, you need:

  1. Log into your account at Costco website;
  2. Open "My Orders" tab;
  3. Select the order you want to cancel;
  4. Click "Cancel Order" button.

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Question:
#14415

How much is Costco membership?

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Answer:
by On Behalf of Pissed Consumer Help Center #1604690

Costco annual basic membership fee is $60 and executive one - $120

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Question:
by Emma Z Por #187157

I bought a Dell laptop at Costco last year and also bought a $99 service plan. Now the laptop screen is cracked. Which phone number should I call for repair issues?

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Question:
by Shirley K Lsr #138014

Can I use a SHOP card for gasoline? Received a gift card, and want to know.One representative says I cant use it for gasoline and the card I received as a gift says I can! What is the RIGHT answer?

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