Fullerton, California
Not resolved

I had a very bad experience with your customer service return at Fullerton California Costco. I believe she was one of the managers.

I was returning a trash can. She verbally insulted me in front of my 10 year old daughter she was very rude and totally yelled and insulted us. It was so bad that my daughter talked about it for many weeks. I will never go to that store again.

It is sad that Costco has degraded so much. The employees do not respect customers and have the nerve to insult and be rude in front of even children.

Product or Service Mentioned: Costco Manager.

Reason of review: Poor customer service.

Preferred solution: Do not allow your empoyees to allow themselves to have the nerve to insult your customers over a return of a trash can. I have spend thousands of dollars in your store..

Costco Cons: Poor customer service, Are very rude, Very rude.

  • Costco Complaint
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