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Was visiting Costco store in northwest suburbs of Chicago. A male demo person was by the pumpkins yelling very loudly, trying to promote the pumpkins. He was yelling so loud, that you were able to hear this individual all over the store, as well as, in the privacy of...
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Anonymous
Anonymous

Serioiusly? The term snowflake doesn't even cover it.

Anonymous
Anonymous

You are the problem, not him. He is trying to sell.

#1364542
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We are in your elite customer list Costco. On our way out the door my husband noticed a kid outfit was damaged. He is told to get in a 20min line to return it. While I wait in this return line he thinks he can grab the new item runs to get it. No you have to go to...
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Anonymous
Anonymous

Some years ago, I visited the Costco in Redmond, Washington (home of Microsoft) and many of the customers were "elite". Next door to God. Sounds like you. If you don't like it...

1.7
#1363278
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Costco - Terrible customer service

I was at the Altamonte Springs Florida location on 09/22 and the cashier Patricia was extremely rude to the point that she even let out her fustration and literally said *** as she was slamming my items!! My four year old granddaughter was standing within earshot..this is appalling and un accepting!
4.4
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1363060
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stop by Costco in morrow Ga to open member ship. customer service at customer service desk talk to me out for 15 minutes to enroll for $120 membership. I say no and choose a standard membership which is $60. he turned mad and said: there are no more form and no more...
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Anonymous
Anonymous

Wow....calm down crazy! So one employee was obviously rude and pushy and trying to make a larger sale...then another employee says that they do have a form. If this is correct...

Anonymous
Anonymous

Horrible customer service. My order status was not updated 10 days after my order was confirmed. I contacted with customer service, but they just replied me sorry. What I need...

1.0
I didn't like
  • Very upset
  • Poor train and poor knowlege of customer service
#1358534
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Costco - Nil customer service

Wanted to PURCHASE a certain product from costco. Called visalia in california, not helpful, called customer service, no help, not even the several stores i called in Texas were helpful. They are not willing to break protocol and say yes to guests. 20 year member, very unfortunate. Very, very, very unhappy
#1358028
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bought a new blade for windshield . Could not get to work. Went back to Costco for help, manager at tires said they do not install very apoligetck but didn!, t have time. Not much for the service at Costco. Need to take it back and buy one with help from another dealer...
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Anonymous
Anonymous

You are correct, you need to use a place that can help. Not part of a wholesale business model.

3.5
#1356520
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Damaged the finish on all four rims when installing new tires. Filled a report out with the tire manager right away when picking up the car. He took pictures. Costco gave me the run around with several different managers and when finally given to a claims rep. she...
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#1356195
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I purchased a Fitbit Charge 2 last August 6th for my birthday. This morning the band fall off. After having a product for a year and a few days and then having it fail is so disappointing. I contacted Fitbit and their response was they would be glad to sell me a new...
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5.0
I liked
  • Store and employees are great
I didn't like
  • Poor quality like fitbits
#1355457
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Costco - Past due food - cheese
I found past due cheese on September 9th 2018. The cheese due date was August 13th 2018. When I informed Costco employees, I was told it was not the due date but the manufacturing date. So I did show them that was not true by comparing 2 packages of the same cheese...
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Anonymous
Kiki

You are foolish and stupid though. First off, its *** cheese. Literally fermented and curdled milk exposed to bacteria. Second of all the two cheeses are not the same, and the...

Anonymous
Anonymous

Do you spend your time looking for past due foodstuff just like I spend time on this website looking for foolish posts?

#1354946
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Contact Costco

Mailing Address:
Costco Wholesale Corporation
PO Box 34331
Seattle, Washington 98124
United States
Phone:
(800) 774-2678
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Costco Products and Services

All Costco Products
Frisco Costco told me the following: 1. BirdsEye Voila Garlic Chicken "is seasonal." - Ridiculous 2. Never (in the 18 years she's been there) did they ever have DampRid (neither the pellets or the hanging bags) and 3. Fiber One (90 calorie cakes - neither Lemon, Coffee...
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Anonymous
Anonymous

Costco carries what the company buyers think will sell. If you don't like it stay away. Many complaints about too crowded anyway. They certainly will be fine without you.

1.0
#1354901
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