Latest review first
My first complaint, ever! Missplaced my card, used my husbands, had 2 things to pickup. They did their job and questioned my relation to cardholder, called mgr over to verify I was on acct, mgr came back and RUDELY in front of everyone pulled me and my stuff out of...Read more
Extremely rude and didn't seem to be very knowledgeable. Did a repair that I specifically said call me before anything extra is done. They did not call me and charged me anyway. They did take the charge off, but had to put up a fight. The person I believe is the...Read more
It happened twice, once at Lake Zurich store in Illinois. 2nd time at Schaumburg store. I am with ethnic background am ethnic looking and both times cashiers were white. Once I reached the check out counter, they don't say welcome or thank you for shopping at Costco. I...Read more
Costco employees complain about customers who feel a sense of entitlement. They’re exactly the same. I’m not a big fan of Costco obviously. I don’t understand why they have staff at the exit door counting your items and ticking off your receipt, really! With most...Read more
I bought an HP laptop in Sept 2017. After doing a forced update, I began having problems. This was Oct 9, 2018, and I called the conceirge hotline for troubleshooting. I was on the phone for 29 mins and 37 secs. The diagnostic tests indicated a hard drive problem, I...Read more
To whom may it concern, Please forward to (Matt and Stephanie) BOSS! It's been another week and no reply from either one of them. Please send me the proof for what Stephanie said and left on my voice mail. I disagree with Stephanie action to block me to shop on...Read more
(Am writing this because of seeing other comment/issues using SNAP cards.) Many times I can't even get out to go shopping for myself. A friend of mine is close to Costco & said she would make a trip there for me. Just like other friends/family would go wherever they...Read more
Costco - Bad chicken
Chicken had bug brown worm in it. My kids no longer want to eat meat. This is traumatizing. Managers seemwd to have no empathy.
So I've been a Costco customer for ten years. Been what three years since they switched from American Express to Citibank? Well I pay my balance off in full every month. Did the same last month $2000.21. They posted my payment on September 28th. Payment was due on the...Read more
Costco - Window wippers
Ask for help and mamager at the tirer center said , Not his responsiblity. Sure alot of help! Robert Miles
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