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I’ve been an executive member for more than 10 years. I do agree with other reviews that Costco customer service varies depending on its location. In the areas where most of their customers are minorities, you’re treated like in the welfare office (never been in there...
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3.5
I didn't like
  • Costco service
#1171390
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Today I went into Costco Beacon Hill in Calgary AB Canada. I wanted to get a new membership and shop for a few things. My old membership expired 2.5 months ago. I let it expire because I was tired of the parking problems and line ups and decided I didn't want a...
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4.0
I didn't like
  • Membership policy
#1170537
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$60 for the minimum membership prices are sky-high more so than stores without memberships people rush in there like they're getting something for free it's a horrible experience. Rude fellow customers everywhere I'm nauseous by the time I leave really makes me have a...
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Anonymous
Anonymous

The only place that I have found rude customers was next door to Microsoft's campus. I usually spend between 3 and 5 hundred, and your comment about high prices is not true. ...

#1168834
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Costco’s Concierge service is an ad for Best Buy

Costco
#1171406
Worst tech support experienced I have ever had. Over three hours, no solution. Finally they said they would send a box in two days so I can send the computer in. No assurance they will fix or replace. Just fire warnings of all the damage they might do and how they May not honor the warranty.
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Costco - Rude sample provider

Costco
#1168371
4.5
Details
Asked for a sample of honey today. The sampler had one sample container filled but said I needed to wait until he filled out six before he can out in the tray. He was taking a long time since the honey is thick and sticky. No one else was waiting, he could have given me the one he had filled but chose to have me wait in humiliation. Needless to say I didn’t wait and if course didn’t buy!
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Costco - Finally got fixed- Thank You!!!

Costco
#1167123
After months of requests for assistance head managers from Costco and Hp finally got me the help I needed!
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Costco Sucks

Costco
#1157268
They fence you in. If have to use their restrooms you have to leave your cart inside behind the fence so somebody can take your stuff if they are looking for the same thing. They don't mark there aisles so you have to spend more money on spontaneous buys. There treasure your hunt. L
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More and more items being offered that are organic, such a con. Sends prices out of reasonable range. Found Sam's Club had Special K Cereal with Strawberries for $1.09 less than Costco. Only Free range eggs, another con, sends prices out of range. You don't give...
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3.6
#1168357
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Installed two doors that let the snow, wind and rain IN. Aren’t door supposed to keep it out??? Everyone i have dealt with regarding this situation, Joe, John, Anu, Roy, have not reactified this situation. Never again, Costco did nothing as well, so much for their if...
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#1167941
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On 1/10/18 I purchased Ice Mountain Sparking Water (2 cases) at my local Cosco. 24 bottles with 4 flavors. This is by far the worse product I have ever gotten from Costco and do not feel it is any where near their high standards! I will never buy this product...
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4.2
I liked
  • Same time had to stop at cust ser desk had an outstndng xprience
#1167188
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I purchased a computer that did not work. I brought it back to the store and they told me they could not help me because the computer was beyond 90 days. They gave me a card for concierge services that I called on several different occasions. They informed me a box...
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1.0
#1167033
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Arvada Costco cover up. I was injured while paying for my groceries in line. A manager parked a flatbed cart on my foot. I had two surgeries on my foot. All the cashiers saw this happen. The manager yelled at them while I was passing out. This happened on October 21,...
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Anonymous
Anonymous

Wow I hope your terrible situation gets resolved and your book has better grammar.

#1164033
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Costco is membership store. Went early in the morning to drop of my car for tire replacement. All I needed is to drop off the key and go to my day job. There were 2 counters. Only one person at the counter and he was taking his sweet time to service the customers....
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#1162906
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We went to Costco and the restaurant got rid of polish dogs and very berry sundae . We are starting a boycott because it was my disabled daughters favorite. They replaced it with a item that cost $4.99 blueberry and granola . B.S. not cool
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Anonymous
Anonymous

Is this a real complaint? More like a tell us what you think... no claimed loss, no illness/legitimate concern - perhaps the item was not selling well? Is it feasible to sell ...

3.3
Aloha, Oregon
#1159596
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