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First, don't think that ordering furniture from Costco is like ordering any other merchandise. It's a completely different beast. You will be left at the mercy of the manufacturer and the shipping company and Costco WILL NOT HELP YOU. You may love a piece of furniture...
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Anonymous
margie

It's been a nightmare 2 and a half months waiting for furniture...never again

Anonymous
Anonymous

I so wish I would have seen this 8 weeks ago when I ordered furniture from Costco. There website stated 2-4 weeks delivery... Costco furniture customer services sent me an e...

#492753
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I called and left a message for a consultation. After 2 weeks with no reply I had to call again. Set up a date with the salesman. He didn't show up after I had taken time off work. Called again. The manager said he would come out. He did, measured and said he'd get...
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Anonymous
Mary09azAZ

I had the same no call back's from both Climate Windows and Shaw Flooring. Neither company wants the costco business re the low profit margins due to Costco's cut.

Anonymous
G128

I really wish I had seen this before using this company. My story is much the same as yours except for the salesman who was good. Costco cashed our cheque for over 30000 back ...

1.7
I didn't like
  • Windows and doors
#1090663
Reply to reviews
NYC area - was just told that the Mocha Freeze is now $3 (~$1.50 originally). If they plan to kill it they should have just done that, not waste everybody's time. I can understand a 10% hike, OK, everything gets more expensive over time. But DOUBLE?! I can't understand...
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Anonymous
Carol Smith

The new flavor is to, to, to sugary. I have tried to like it but it is like drinking a cup of chocolate sugar. Bring back the old recipe. I would even pay a little more to get...

Anonymous
Charlie

Not that you care but I did not rejoin due to the increase in the price of the mocha freeze. I did pay the higher price but did not like the taste anymore. Not sure you change...

3.1
#1177173
Reply to reviews
Stopping by three different Costco's in the greater Atlanta, GA area I've noticed the lines to leave the store after purchasing goods are intolerable. Costco is insulting the customers by expecting them to wait for a employee to "check" the receipt. Profiling all...
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Anonymous
Anonymous

Wow, just by reading the comment section, it looks like a episode of The view. Nothing but liberals arguing, and suffering with TDS, Trump Derangement Syndrome.

Anonymous
Anonymous

It's annoying, I agree. But you agreed to it when you signed up.

#1293597
Reply to reviews
I bought a 50in LED flat screen from costco and it stopped working yesterday. I took it back to costco cuz its still within the 2yr guarantee. 1st- costco doesnt guarantee it - you have to call the costco concierge service (what a joke). They wont help you until you go...
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Anonymous
Anonymous

Walmart will give you better customer service for sure!!! Their concierge service is just a device to make you go away. AMAZON NEXT TIME BYE BYE COSTCO!!!!!!

Anonymous
Anonymous

I have had similar issues with Costco's concierge service.

#451485
Reply to reviews
My Costco Nightmare Experience.
My Costco Nightmare Experience.
My Costco Nightmare Experience.
On May 30, 2017, my old washing machine broke down. I purchased an LG Combo 2.3CuFt Washer and Dryer All-in-One and waited four weeks for its arrival and installation. When it finally arrived June 10th, the installers were not able to turn it on. Therefore they took it...
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Anonymous
Ivana Mandrick

We are going through the same ordeal now. It was supposed to be delivered on 4/25, showed up two weeks later. Even though they were supposed to install it, they left it in the...

2.4
#1133468
Reply to reviews
Please, never, ever by an appliance from CostCo! Ever!
Please, never, ever by an appliance from CostCo! Ever!
Please, never, ever by an appliance from CostCo! Ever!
Worst nightmare come true! Bought a Fridge from CostCo because of the "deal" around Memorial day. Almost 4 weeks later - no fridge in the house. We are living out of an igloo ice-box. All thanks to Costco and there 3rd world grade delivery agent - Innovel. So many...
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Anonymous
Anonymous

costco is a terrible place to buy appliances, I agree with you.

Anonymous
Anonymous

TRUE TRUE TRUE COSTCO no longer has anything to do with customer service. Maybe for something insignificant but if you really have a problem with something expensive they aren...

1.0
#1283151
Reply to reviews
Costco - 4mo old TV non-return concierge service
Costco - 4mo old TV non-return concierge service
I bought a 40" Samsung TV on 2/4/18 just in time for a Superbowl party. I wasn't one of those customers that was going to use it and return it, I actually researched for the best TV and was going to augment our current 10yo Panasonic TV. This TV would be used it for...
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Anonymous
Anonymous

Same thing happened to me they have turned into joke as far as "customer service"

2.8
La Vista, Nebraska
#1278372
Reply to reviews
Costco - Rotten chicken leg quarters
Costco - Rotten chicken leg quarters
Costco - Rotten chicken leg quarters
Costco - Rotten chicken leg quarters
Costco - Rotten chicken leg quarters
Costco - Rotten chicken leg quarters
Costco - Rotten chicken leg quarters
Costco - Rotten chicken leg quarters
Costco - Rotten chicken leg quarters
Costco - Rotten chicken leg quarters
I just came back home from Costco (6135 Junction Blvd, Rego Park, NY 11374) with my family and when I opened the chicken casserole that I just bought to cook I felt a terrible smell . Also the meat looks old and rotten. I find this unacceptable especially because I was...
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franbeard
franbeard

chicken thighs are gross.. no matter what.. worst part t of the chicken..

Anonymous
Myname

How long did it sit in your car before you got home ?

#1046850
Reply to reviews
I am a migraine sufferer. I sent my 17 year old son to get some food for him and his 2 brothers as I'm sick. They didnt check the card when he arrived in front and he shopped for about 1hour. He gets to the cashier and she is RUDELY freaking out. His names not on the...
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Anonymous
Anonymous

Costco Does Not monitor this board, and so Costco Will Not read your complaint.Since you are That pissed to post a complaint about Costco on this website, send Costco a letter...

Anonymous
Anonymous

Groceries or diamonds, *** Wife and I bought a Yamaha Baby Grand Piano just last Saturday. The Yamaha dealer sets up in the Atlanta Costco's for 9 days twice a year. What ever...

1.0
#1304367
Reply to reviews