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Costco review in District 1, Maryland: Check gift cards for exceptions

1.5
Details
beware of honey baked gift card at costco as you can't use the coupons from honey baked ham with gift cards ,what a ripoff
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Review
#1717131 Review #1717131 is a subjective opinion of poster.
Product
Costco Gift Card
Reason of review
Not as described/ advertised
Loss
$5
Preferred solution
Let the company propose a solution

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Costco review: Find another store

1.8
Details
The costco store at Hayden in Scottsdale had Donald Trump Jr. today. The mission/vision statements of this organization say they want to be neutral free of politics. I called both the national headquarters and Scottsdale and was treated with little respect. They totally blew off the complaint.
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Review
#1705483 Review #1705483 is a subjective opinion of poster.
Service
Costco Customer Care
Cons
  • Horrible customer service
Reason of review
Poor customer service
Tags
  • Poor Cutomer Service In Costco
2.4
Details
Picked up a bottle of wine thinking it was $12.99. Got home and found that I had been charged $39.99. Took the bottle back and was refused refund. Talked with both supervisor and manager at the Brighton Michigan Costco who had apparently not taken the "customer...
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2 comments
Anonymous
#1776513

Was the wine opened?

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Review
#1705153 Review #1705153 is a subjective opinion of poster.
Service
Costco Manager
Pros
  • Products and prices
Cons
  • Lousy customer service
Reason of review
Poor customer service
Loss
$27
Preferred solution
Price reduction
Tags
  • warehouse

Costco review in Lehigh Acres, Florida: Make my own roast chicken Check for if fully cooked as soon as you get home

1.5
Details
Preparing dinner and cutting up Costco chicken. Gulf coast mall area fort myers Fl. Breast meat ok. Raw around thigh bones. Bloody Now cooking it in oven. Doubt I will buy again.
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Review
#1704719 Review #1704719 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$5
Preferred solution
Let the company propose a solution
Tags
  • Food Not Cooked Correctly

Costco review in West Palm Beach, Florida: Privacy and also prices

1.7
Details
I lost my cards of membership, upon going to the front desk Costco refused to gives me a new card, until I gives them proof of my address. They send mail which was returned, it’s happen to me few time because they don’t pay attention In a separate field, I found that not only you have to pay for the membership and on top it Costco prices are getting more expensive than discount chains like the German one. Those findings are across the board. Only may a couple of food items are eventually interesting.
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Review
#1649819 Review #1649819 is a subjective opinion of poster.

Costco review: Stole my 3 hundred dollars

1.7
Details
On the last trip to Costco before my membership expired, I bought (3) 100$ cash cards so I could make one more purchase without renewing my membership only to arrive at the checkout with my cart full of goods and be DENIED to use my cash cards. I left the store and will never go back EXCEPT for refund my money for the cards useless thives..
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Review
#1640306 Review #1640306 is a subjective opinion of poster.
Cons
  • For the volume you have to purchase
Reason of review
Problems with payment
Loss
$300
Preferred solution
Full refund

Costco review: Website and Service is Horrible

1.5
Details
Tried to order a product online. When I went to checkout the tax rate was double the actual state and local tax. I called customer service and got a person who struggled to speak English and spoke so low I could not hear her. When I asked her to speak up several time she hung up on me. Then I went to Cost.com and clicked on feedback to let them know and it goes in a loop and you cannot give them feedback. Been a Costco member for years but their prices have gone up and the service has gone down. Their stores are full of product everyday people do not want to buy.
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Review
#1572049 Review #1572049 is a subjective opinion of poster.
Service
Costco Customer Care
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
They need to improve their customer service........!
Tags
  • Overcharging On Sales Tax Online
2.0
Details
I bought a blood pressure monitor for $39.99. It has happened the price dropped down, I decided to take it back and benefit from the difference. The customer’s service helped me with that, then she asked me if I still keep shopping. I said: yes. Then she asked me to...
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3 comments
Anonymous
#1735806

One of the comment replies has the exact same misuse of terminology along with similar grammatical errors. calls into question the veracity of your initial post.

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Review
#1567730 Review #1567730 is a subjective opinion of poster.
Service
Costco Customer Care
Pros
  • This is the only time i have been disappointed
Tags
  • rude staff memembers
1.8
Details
COSTCO.COM Stinks
I absolutely never, ever thought I would be writing a complaint about Costco however, times change. I am a loyal, 20+ year Executive member of Costco Warehouses and have been purchasing a decent volume of household items, office electronics and other supplies using...
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Review
#1516756 Review #1516756 is a subjective opinion of poster.
Service
Costco Customer Care
Cons
  • Incompetent csrs and inexplicable online order cancellations
Reason of review
Order processing issue
Preferred solution
Use smarter systems that compare order address to previously placed orders and account information.

Contact Costco Customer Service

Website:
Mailing Address:
PO Box 34331
Seattle, Washington 98124
United States
Phone:
(800) 774-2678
All Costco Contacts

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Costco review in Sahuarita, Arizona: P1210 beeping for no reason

1.7
Details
I purchased a two pack in January 2017 from Costco. I was assuming that it was working and then a couple of nights in a row at 2 AM, one of them went off every few minutes. I put it on the cedar chest at the end of my bed…obviously no smoke or fire and it still went off. Guess I will try to return it today 12/31/18, less than one year after I purchased it with its 10 year lithium battery. But, I don’t want them to exchange it because I fear I will have to deal with the same issue in another year. It seems many are unhappy with this device.
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Review
#1437369 Review #1437369 is a subjective opinion of poster.
Product
First Alert P1210 Smoke Detector