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Costco review in Scarborough, Ontario: Shop elsewhere

3.4
Details
I hate the congestion in the store, long line ups, no parking, food samples blocking aisles,brain dead shoppers blocking aisles, gas bar, check your receipt, etc., etc. Build more stores !!!!
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Review
#1711482 Review #1711482 is a subjective opinion of poster.

Costco review in Peterborough, Ontario: Paying at cash register

2.8
Details
I was going to pay with my credit card but my lovely sweet child said mom just use my debt card so you don't have to use your credit card. May I just add that my child is only 16. The lady at the cash register said legal I shouldn't go through with this transaction. I didn't say anything to the lady but come on people I know a lot of people that turn around and ask their spouse for the payment. We all pay for the friggin membership so chill out Costco people
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Review
#1678785 Review #1678785 is a subjective opinion of poster.
Pros
  • Gas and propane
Cons
  • System sucks
Reason of review
Just be real

Costco review in Romeoville, Illinois: Shame on you

2.6
Details
“I demand that CEO Jelinek apologize for taking advantage of forced labor in concentration camps to manufacture baby clothes for Costco. He needs to consult Uighur Americans about future imports from the region and should offer to fund the Uighur Human Rights Project to make amends for this offense.”
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1 comment
Anonymous
#1766442

Sorry, but he doesn't give a flying F. Profits come before anything else.

Money makes the world go 'round. Costco couldn't be competitive if they people a decent wage to make the baby clothes.

Review
#1675211 Review #1675211 is a subjective opinion of poster.
Service
Costco Customer Care
3.2
Details
I ordered a refrigerator and was told I would have it August 28th,it never showed up and no one called. I called on August 29th and was told they don't know where my refrigerator is the delivery company has it. I contacted the delivery company and they said they also...
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Review
#1647893 Review #1647893 is a subjective opinion of poster.
Pros
  • Normally a great value with excellent return policy
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • Treating members badly

Costco review in Lehigh Acres, Florida: Horrible customer service

2.5
Details
return & replacement guarantee your satisfaction, that is what they advertised...... don't believe on that its a lie. I purchase my big screen TV less than year haft ago, still in warranty when it broke down. I called Concier service to explain what happened and for them to help me resolve the problem, instead they give me nothing but run around, customer service don't answer the phone, don't return the call, it's been 9 days now w/out television and still fighting for my right, being a senior citizen they basically put to *** to do all the test they want, I provide everything they ask and still have'nt resolve the issue, NO satisfaction up this day. 08/15/19 still waiting for answer.....
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Review
#1623857 Review #1623857 is a subjective opinion of poster.
Pros
  • No comment
Reason of review
Warranty issue
Loss
$700
Preferred solution
Let the company propose a solution
2.5
Details
I tried to post a 3-star review, and after taking the time to write the review, Costco told me "an error occurred" and wouldn't let me post. "Focus must be on product not shipping or customer service. For those issues, please contact Customer Service.") Sorry, but...
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1 comment
Anonymous
#1757755

Sounds like you should have done more research BEFORE purchase.

Review
#1622962 Review #1622962 is a subjective opinion of poster.
Pros
  • Workers there seem happy
  • Normally a great value with excellent return policy
  • Good for large quantity purchases
Cons
  • Lots of walking required just to do something simple
  • Concrete floors hurt my back
  • Parking in enormous parking lot
Reason of review
Multiple: Delivery, lack of setup/install, loud, unable to offer honest feedback
Preferred solution
Let the company propose a solution
Tags
  • dishwasher delivery
  • Dishwasher Installation
  • Costco Appliances

Costco review in Central Pasco, Florida: Items not on the shelf any more

3.4
Details
Costco has forgotten what brought them to the top. I live in Florida, the retirement capitol of the world and cannot purchase the Kirkland decaf coffee pods unless you purchase them on line. They use to carry the product at the store. Why I want to pay for shipping when I can go to Sam's club they have it. I run a Pancake Breakfast for my Church, I used to be able to buy the 10 lb bags of Krustez pancake mix, no longer at the Costco in Florida. How about other items like Norpaco Pepper shooters or imported Provolone Cheese
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Review
#1593141 Review #1593141 is a subjective opinion of poster.

Costco review: Quickbooks will not work with Citi card

3.2
Details
I have a Costco Citi card it will not download transactions to Quickbooks. I have had Quickbooks tech support contact Citi card tech support and Citi admits it is their problem they offer no time table for repair. This issue has gone on for 8 months with the standard answer " we know there is an issue and we are working on it". I have also contacted Costco visa card specialist Brittany at she took my original call and will no longer accept or return my calls. Never heard of Costco behaving this way and it will take their influence to solve the issue. Citi simply does not care. This seems so odd since Costco sells Quickbooks and requires the use of a visa card to purchase in their store, sure wish someone would help! Sincerely Scott
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Review
#1485811 Review #1485811 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Costco review: Cashhew nuts taste moldy

3.3
Details
I bought a 1.13 pound of cashews from costco, drove home and opened the container to find the cashews tasted like mold. i took them back and recieved another container of nuts which also tasted like mold. buyer beware these cashews are not cheep and it could be a health problem
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Review
#1477430 Review #1477430 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$18
Preferred solution
Let the company propose a solution

Contact Costco Customer Service

Website:
Mailing Address:
PO Box 34331
Seattle, Washington 98124
United States
Phone:
(800) 774-2678
All Costco Contacts

Costco Products and Services Reviews

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Costco Questions

Costco Cancelled THREE Orders

2.5
Details
My son ordered a laptop for me for Christmas to be shipped to me while visiting my daughter in Utah. Costco cancelled order. We assumed it was a fluke and he placed the order again. Once again it was cancelled. My son contacted Costco customer service and they told him that the orders were cancelled because "they could not verify that I resided at that address." Okay, so he places the order (again) and requests that it be sent to my daughter and, again, it was cancelled. At this rate, it will be a Mother's Day gift. How can such a well established company continue to make the same mistakes!?
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Review
#1443874 Review #1443874 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • cancellations
  • Online Orders
  • Costco Electronics