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Costco review in Las Vegas, Nevada: Groceries

3.6
Details
I go to this store every 2 weeks or maybe less, whenever it's necessary. I have been their client for more than 2 years and I could say I haven't experienced any problems at the moment. I just go and buy whatever we need at home.
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Review
#1723334 Review #1723334 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
Fair pricing
Tags
  • Costco Products
3.9
Details
During shopping at our local Costco, I was in the check out line and witnessed a lady use some pretty disturbing language toward the cashier! The cashier asked the lady to repeat her choice of words directed at him a couple times, but refused ( CAUSE SHE SHOULD BE...
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Review
#1705324 Review #1705324 is a subjective opinion of poster.
Service
Costco Manager
Pros
  • Great service in store
  • Quality is number 1
  • Wide variety of products
Reason of review
Questionable Conduct
Preferred solution
Let the company propose a solution

Costco review in West Palm Beach, Florida: Unhappy with a great company

4.4
Details
you can get a pc delivered in 2 days but try and get some help with it that's another story i waited on the telephone for 45 min and was told i would be better off if i left my name and telephone number and they would call us back well they did 4 hours later
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Review
#1688453 Review #1688453 is a subjective opinion of poster.
Service
Costco Technical Support

Costco review: Unacceptable Subcontractor Service

3.5
Details
Never buy major appliances from Costco! We ordered a Samsung Kitchen suite that includes "white glove" delivery. Great price and double the warranty. It all falls apart due to the third party delivery and installation services Costco uses. Former Sears services who are total incompetent *** No wonder Sears is gone. Innovel Solutions and Achey Door intallations are the worst. No one knows when to come or what to do. Calls to confirm with two hour windows are either non-existent or wrong. Needless to say, I have a garage full of new appliances in their boxes that are went back yesterday. Now waiting for refund on credit card. What a total disappointment from Costco.
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Review
#1608622 Review #1608622 is a subjective opinion of poster.
Service
Costco Delivery Service
Pros
  • Store and employees are great
  • I had liked
Cons
  • Corporate decision to manage appliances only online
Reason of review
Problem with delivery
Preferred solution
Full refund
Tags
  • Appliance

Costco review in La Quinta, California: Washer and Dryer delivery

4.4
Details
Absolutely delighted with everything. The delivery was actually early, loved that and went very smoothly. The delivery men gave me time to clean under the area before they installed the new washer and dryer. I'd use the same system again.
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Review
#1591376 Review #1591376 is a subjective opinion of poster.
Product
Maytag Washing Machine
Pros
  • Easy to use
Reason of review
Good customer service

Costco review in Fort Lauderdale, Florida: Rotisserie Chicken inconsistant

3.8
Details
RC is a big seller, but is "often somewhat pink" inside. Still safe, but unappetizing to many consumers. Central management should make sure this doesn't ever happen at any warehouse. (Could be that fixed cooking times d/n allow for main line voltage variations.) Allow preparer a degree of judgement! Central management should also make sure its website's FEEDBACK is always functional!!
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Review
#1569166 Review #1569166 is a subjective opinion of poster.
Reason of review
Bad quality

Costco review in Sydney, New South Wales: A game on the web and they told me I will get a $200 gift card and haven't received it yet

4.0
Details
after I play the game and finish the one deal they told me to complete an insurance thing in a credit review and I still haven't
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Review
#1541818 Review #1541818 is a subjective opinion of poster.
Product
Costco Credit Card

Costco review in Vancouver, Washington: Square trade extended warranty

4.0
Details
I purchased a laptop 2016 and was talked into extended warranty. Mistake !!! Square trade is owned by Allstate . My screen went black and journey began. Nothing but problems screen after screen chatting with multiple people. I finally forced them to push past the red tape, so they forward me to an IT tec. Which didn’t help except drag on the problem. Now I have to call back and take to the next step. You need to pull the plug, they are bad for your business. I have been Costco member for years this first time I have had any trouble with Costco.
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Review
#1538896 Review #1538896 is a subjective opinion of poster.
4.4
Details
My last case of Kirkland breakfast blend coffee pods has malfunctioned. Every pod breaks open and “explodes” in my coffee maker! Every one! I cleaned my coffee maker meticulously SEVERAL times, tested with other pods and they work ok. I plan to return the case to my...
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1 comment
Marcia D
#1652349

I called Costco at the 1-800 number you provided. They stated in their canned message I could return the item for a full refund.

(Why do I have to leave 50 words here?

I think this will end up fine, I should have called them to start with. Oh, now I was at 49 words...this sentence should meet the word # requirements!).

Review
#1482412 Review #1482412 is a subjective opinion of poster.
Pros
  • Generally i like most things
Reason of review
Bad quality
Loss
$30
Preferred solution
Replace case of pods with one that works will be fine

Contact Costco Customer Service

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Mailing Address:
PO Box 34331
Seattle, Washington 98124
United States
Phone:
(800) 774-2678
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Costco review in Scottsdale, Arizona: Food Court Suggestion

4.0
Details
I am a current customer who has a membership and thought it would be nice if hot and ready pizzas were ready for purchase. I would purchase pizza more frequently and am sure that others will too.
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Review
#1455540 Review #1455540 is a subjective opinion of poster.
Reason of review
Order processing issue