Rating: 5 Stars Clear all filters (54 of 1268 reviews match)
Rating
filters
Product:
Show
Rating:

Costco review in Saint Paul, Minnesota: Service was terrible never again.

5.0
Details
the manager was very rude to the lady in front of me, I had to step in . he was raising his voice at here I told him please don't yell at here, he just walked away . even the cashier said sorry about that. they lost myself and her as customer.
View full review
Review
#1711662 Review #1711662 is a subjective opinion of poster.
Service
Costco Manager
Reason of review
Poor customer service

Costco review in Manhattan, New York: Renew

5.0
Details
I renewed my Costco Benfits . Didn’t change left the same
View full review
Review
#1703272 Review #1703272 is a subjective opinion of poster.
Reason of review
Good customer service

Costco review in Ocala, Florida: Bad Tech support

5.0
Details
I have a brand new LG Gram laptop, very nice. The color was off after an update, the screen had a yellow/green color. The Tech was uninterested and after having me uninstall drivers and then system restore to a previous date, my laptop won't even start now!! When started it says it needs to shut down and keeps looping back around. I waited 37 on hold to get a tech then after he ruined it he wants to hurry up and get off phone. Will never call Coscto tech support for any reason.
View full review
Review
#1676033 Review #1676033 is a subjective opinion of poster.
Service
Costco Technical Support

Costco review in San Mateo, California: Another round of spoiled milk

4.6
Details
We have two gallons of Sell By Sept 29 Costco organic milk that are spoiled. Samsung fridge is showing -2 degrees so it’s cold enough. Co-worker has the same thing this week. CostCo has another bad batch.
View full review
Review
#1659841 Review #1659841 is a subjective opinion of poster.
Product
Milk
Cons
  • Food products spoil often
Reason of review
Damaged or defective
Loss
$12
Preferred solution
Full refund

Costco review in Waynesboro, Virginia: COMPLIMENT FOR HEARING CENTER

5.0
Details
I am visiting from fl where I purchased a hearing aid from Costco yrs ago. While visiting in va.my hearing aid broke. My daughter called costco in Charlottesville va.and was given an appointment that very day. Susan a lovely professional fixed my hearing aid at no cost. Roger merchant ,manager personally tested my hearing And added some helpful upgrades improving my hearing so much. Also I may add at no extra cost! Thank you Costco for these "outstanding professionals". I only wish my fl. Costco had Roger and Susan and Jason . Thank you so much, Joanna Conlon,pompano beach florida
View full review
Review
#1633541 Review #1633541 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
Good customer service

Costco review in Winnipeg, Manitoba: Excessive Oral B toothbrush packaging

4.8
Details
I purchased a 2 electric toothbrush pkg from Costco on June 2 2019. I was extremely disappointed in the packaging system. 2 little toothbrushes and chargers in a package that is 14"X 14"X4", which comes to 784 cubic inches of air space, unusable hard plastic packaging and a shiny glossy cardboard that can't be recycled. We are in world plastic and garbage crisis, and still Costco continues to allow its suppliers to foist this terrible junk on them and then on to the consumer. I am a regular COSTCO shopper in Canada, and love the store. Buit I expect more environmental conscience and action from the company.
View full review
Review
#1563373 Review #1563373 is a subjective opinion of poster.
Pros
  • Great staff
Cons
  • Excessive packaging
Reason of review
poor packaging
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • Excessive Packaging

Costco review in Folsom, California: Bad taste of milk

4.8
Details
This most recent was purchased on 05/5/2019. The milk tastes sour. We bought milk from Costco few days ago as well and after 2 days it was Like yogurt. This has happened to us 4-5 times. Definitely not gonna buy milk from there.
View full review
Review
#1531395 Review #1531395 is a subjective opinion of poster.
Service
Costco Customer Care
4.9
Details
Purchased a brand new 2019 Chevrolet Tahoe, using both my employee discount and Costco Auto rewards program. As the email they sent stated that the program could be utilized with eligible GM discounts. I thought that eligible meant, discounts that I was eligible for. I...
View full review
1 comment
Anonymous
#1660080

Guess next time you’ll read the details - don’t see how your failures here are Costco’s fault but perhaps they should have asked if you were able to read and comprehend - I’ll fault them for that but your failure to understand the deal you were entering is solely on you my friend

Review
#1490999 Review #1490999 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$750

Costco review in Aurora, Colorado: Great company

4.8
Details
I've dealt with Costco for over 15 years. I've returned items, I've brought back items spoiled. Never has a customer service worker being rude. I've always been helped in a satisfactory and pleasant manner. I really like Costco and would recommend them to everyone.
View full review
Review
#1442920 Review #1442920 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
Good customer service

Contact Costco Customer Service

Website:
www.costco.com
Mailing Address:
PO Box 34331
Seattle, Washington 98124
United States
Phone:
(800) 774-2678
All Costco Contacts

Costco Products and Services Reviews

Compare Costco to

Costco
Costco
1603 reviews
2.6
VS
Sams Club
Sams Club
1603 reviews
2.3
Compare Costco vs Sams Club

Latest Question

Costco Questions
5.0
Details
I purchased a Fitbit Charge 2 last August 6th for my birthday. This morning the band fall off. After having a product for a year and a few days and then having it fail is so disappointing. I contacted Fitbit and their response was they would be glad to sell me a new...
View full review
Review
#1355457 Review #1355457 is a subjective opinion of poster.
Product
Costco Warranty
Pros
  • Store and employees are great
Cons
  • Poor quality like fitbits
Reason of review
Bad quality
Loss
$150
Preferred solution
Let the company propose a solution