Costco
Reviews and Complaints

The worker was disrespectful, yelled at us, then called the supervisor to back her up for shopping. There was a lack of professionalism; she talked to us as if we were doing something wrong, and the supervisor came with accusations.

Citi Bank charged me a $30.00 charge for not using the credit card. Don't get sucked in. [PERSON_NAME] and go to [PERSON_NAME]'s.

They could certainly correspond in a different way to each customer! I certainly am not pleased or very happy with this process They received my money with no problem but left me in a bad situation not knowing if I actually had a membership or not. This really does not seem like a very reliable and informative way to handle their business NOT PLEASE AT ALL!!!

The renewal was process in June , why did I get an email saying it would be taken out of my account in july

Dear Costco Team,

We are writing regarding Delivery #*** (Load #***).

The POD sticker provided to our driver contains an incorrect PO number. To proceed with payment processing, we require a corrected POD sticker with the accurate PO details.

Kindly provide the revised sticker at your earliest convenience.

My washer and dryer were delivered on time. The doors were to be reversed on the washer and dryer.

The delivery team ([PERSON_NAME])were able to reverse the washer door. They will have to return to install the dryer.

I had to install a cut off valvre for the gas line. They will return on Wednesday to reverse the dryer door and install it.

Everyone has been very helpful in completing this job.

I have been using the *** make up removers for years I was told they r discontinued I am upset when u have a good item and u stop carrying it

I have reordered this LED mask 3 times, and every time it gets cancelled. It's a gift, and I need it by May 20.

I bought two appliances that were going to be delivered on different days. They got it sorted out and Im very happy with the outcome.

I recently was at the *** in the Villages, ***. The cashier was very rude and never greeted me but rather dismissed me on every account and reminded me of how to tap my credit card to pay - obviously indicating his only interest was to move me through the line to payment.

This has started to become the STANDARD at Costco. Good products but RUDE Cashiers who just want you to move through the line as quickly as possible - forgoing any greeting or pleasantries at all.

I did not even get a thank you for shopping with us - after spending over $350! This person's name was ***.

I brought a roasted chicken today and when I cut into o it it was discussing, the whole inside was covered in some thing bright red.

Costco won't accept my debit card if I order online, because it is a Discover card. However, I can use it shopping in the physical store. Can't figure this one out!

Nothing happened just had a question about a sale item that was out of stock.

Going to wait to see if another item goes in sale.

We shopped at ***, Ca (***) Costco today. For whatever reason, the cash register did not generate a receipt.

We could not exit with our $300+ of paid for purchases. The manager (***, spelled that way) did not escort us out.

Instead, he sent someone to print a duplicate of our receipt. We had to stand there for over 20 minutes (I on my 2 injured knees, after shopping) until someone showed up with a printout of our goods.