I had my Chevy Silverado Truck washed at the Poway, Ca Costco car wash. Drove home after car wash and the next morning I notice scratches on and off done the side of my Truck (top of bed).
The evening after work I went back and filed a report and the Manager took photo's and apologized for the issue. Two days later their claims dept took the report call me and said we will look in to the issue and get back. Few days later they called and said we could find no reason for the scratches and the machine would not line up to cause damage in that area. WTF, it cleans the whole car and that is all they can say.
I told the guy it would cost less than a 100.00 to buff the car and I would be happy with that and he said we are declining your issue. Not a problem with our car wash... Bull ***...Stand up Costco and be responsible.
Take picture before you go in and out with the date / time stamps. DO NOT USE CAR WASH !!!!!!!!
Monetary Loss: $100.