State: Texas City: Dallas Clear all filters (9 of 1268 reviews match)
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1.0
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This is the note I received 2 weeks after they were suppose to deliver my TV... so out of touch. Do not do business with them. -----Original Message----- From: US Ecom Resolution Team To: dcmcclain Cc: US Ecom Resolution Team Sent: Sun, Jul 24, 2016 7:20 pm Subject:...
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Review
#887984 Review #887984 is a subjective opinion of poster.
Service
Costco Shipping Service
Cons
  • Bad customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Upsetwithcostco
1.7
Details
I placed a pre-order for a game. I even go crazy and go for the most expensive shipping, only later on the day my order was cancelled. Their excuse this time was "unable to validate information provided". I email customer service and apparently they weren't able to...
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#688124 Review #688124 is a subjective opinion of poster.
Service
Costco Shipping Service
Reason of review
Order processing issue
You will be offered the best price for Auto and Home Insurance by Ameriprise thru COSTCO discount. But the catch is they will get your money via premiums every 6 months until you have a accident or couple of speed tickets than they start monitoring your account to see...
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Review
#607873 Review #607873 is a subjective opinion of poster.
Cons
  • Horrible customer service
Reason of review
WAY THEY CANCELLED MY INSURANCE
Preferred solution
Let the company propose a solution
Costco/Kirkland Dog Food Killed My Dog!
Costco/Kirkland Dog Food Killed My Dog!
On November 11, 2012 we bought a bag of Kirkland Healthy Weight dog food instead of the regular Kirkland Mature dog food which we regularly use. The bag of Healthy Weight was grabbed inadvertently, but we did not think there was a problem and decided to use it anyway....
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112 comments
Nick
#1679063

I have my dogs sick. Because this food 4 days with bad diarrhea, and abdominal pine. What I can do?

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#399748 Review #399748 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$10000

Costco review in Dallas, Texas: Cheating with laptops

Costco's laptops are overly-priced even though they are worth nothing. Never buy laptops and computers from Costco. I bought one last summer and one month later I started having issues with the hard disk. They will continuously say "plugged in, not charging" when the laptop has 5% battery life left and is hooked up to the charger. The *** HP model I bought was for $700 and it repeatedly shuts down on me in short amounts of time ever since two months after I had it fixed. I hate Costco and its overly-priced worthless computers. I am planning to file a complaint and possibly even sue the store where I bought it from, because they deserve it.
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4 comments
Anonymous
#1648315

I would never buy a computer that price without the extended warranty. I have had problems with my HPs and fortunately the warranty saved me. Now Costco is offering the best warranty coverage anywhere.

Anonymous
#547638

Costco return policy great! Electronics 90 return good.

Concierge Services/warranty--on computers a mess. :cry

Anonymous
#462766

Costco did not manufacture the computer. I have two desk tops and six laptops, all from Costco.

I have had not a single problem with any of them.

I have seen many of the same models at other stores, but there are differences. Costco's revenue is based off membership sales, not the money they make on electronics.

Anonymous
#452626

Apparently you have not bought many electronic or computer equipment.

All manufactures will occasionally have bad product.

Thats not Costcos fault.

Your lucky that Costco has such a generous return policy and I'm sure will gladley refund your money.

Good luck with that lawsuit! ; )

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Review
#306164 Review #306164 is a subjective opinion of poster.
Loss
$699
Over the years, I've been unhappy about Costco service. Or the lack thereof. But I put up with it for price. When they first started, their price difference was spectacular. In most cases now, they are just slightly less. Superstore will often meet their...
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10 comments
Anonymous
#527257

Agreed that Costco had lower prices. Was worth shopping there and putting up with everything.

It's more convenient to shop at ONE store instead of multiple. I am thinking about canceling my membership and get a full refund.

Costco should offer better service for what is being paid. Especially they are raising membership prices again!

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#302074 Review #302074 is a subjective opinion of poster.
I am upset because Costco has chosen to take the path of caving into the minority at the expense of the majority. By selling Halal meats you are automatically offending the vast number of Americans that deem this offensive. Is there not a venue for the Muslims to...
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207 comments
Anonymous
#1771884

It’s encourage hate

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#266385 Review #266385 is a subjective opinion of poster.
My boyfriend's perscription was shorted 20 out of 70 pills at Costco Pharmacy in Issaquah; they even stored it in a smaller bottle. I was right beside him when we counted it. Costco claims to have "recounted 3 times" and refuses to admit any fault, which can only...
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9 comments
Anonymous
#513136

KMA - You are an angry, cruel individual. People are Rx'ed pain killers because they NEED pain killers.

People who are in pain and are without treatment become pale, cold, sweat and suffer - in PAIN. Some will even vomit from the pain. It's obvious you know little about the medical field, patients or pharmaceuticals.

It sounds like the ones who are ABUSING the Rx drugs are the ones who are shorting the customers.

This is coming from me - a Costco lover - but also a lover of patients and their need for quality care from their nurse to their doctor to their pharmacist.

I hope ALL pharmaceutical customers in doubt at ANY pharmacy will count their meds. NO ONE should have to suffer without what was properly Rx'ed to them because of a pharm or pharm tech intent or error.

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#219994 Review #219994 is a subjective opinion of poster.
Elavon is one of the partner of Costco. Elavon is the former Nova with a big attitude. Yes they can talk to you in many languages, but they cannot supply you with a decent terminal. And at the end of the terminals are the little mom and Pop operations lured to deal...
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28 comments
Anonymous
#626023

Our experience with Elavon from day one to now is extremely bad. They are holding $30,000 of our processed fund in reserve, and pulled more from our bank account to a total of $50,000 processed in the past 12 months.

There have not been any chargebacks nor dispute at all from day one. This company, and the ppl who work within this company. Karma is gonna come to you guys sooner or later. Everyone who is within the scam organization, god is going to punish all of you including your families.

*** scums.. :(

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Review
#159166 Review #159166 is a subjective opinion of poster.
Product
Costco Credit Card

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