Took in my eyeglasses to get lenses and 2 weeks later the optical says the frames are broken with no possibility of repair. The guy there, who has yet to apologize, says he would refund the money for the lens???
What about the frames? He says that's the risk you take when you bring your own frames in.
First of all, this was not communicated when the NEW frames were dropped off, secondly refunding me for the lenses is not considered compensation when I never had possession of the lenses. This guy sounded half asleep when he finally got back to me after several phone calls and was totally nonchalant about the whole situation.