I just bought a home water heater Confort SII 13 at Costco Tlanepantla Mexico .

I already ask them before the purchase about installation and they told me the installation was for free.On monday Octuber 26 I got in touch with Bosch Mexico , and a lady told me there was a installation charge , then I told her I wasn´t agree and I explained her what the people at Costco had told me , but she said , thats it.

Finally I told her I would pay for the installation.She gave me report Number 11383 ,she said a thechnician will get in touch for setting a date , up to date I have not recieved any communication

Monetary Loss: $250.

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