I just bought a home water heater Confort SII 13 at Costco Tlanepantla Mexico .
I already ask them before the purchase about installation and they told me the installation was for free. On monday Octuber 26 I got in touch with Bosch Mexico , and a lady told me there was a installation charge , then I told her I wasnÂ´t agree and I explained her what the people at Costco had told me , but she said , thats it.
Finally I told her I would pay for the installation. She gave me report Number 11383 ,she said a thechnician will get in touch for setting a date , up to date I have not recieved any communication
Monetary Loss: $250.