Ordered an item for a birthday, delivery was set to take place by Friday latest as per the notifications from Costco and UPS - UPS Driver just kept going did a drive by and didn't stop, didn't call. After repeated calls throughout the day to UPS and Costco they said they couldn't locate the item and I wouldn't receive it until the following week.
Results: Birthday ruined, 2 days off work waiting for UPS - lost salary & obvious financial hardship
Costco's answer: Here's 25 bucks. Sorry we treated you like dirt and don't value you.
Membership - cancelled! I recommend you do your shopping elsewhere if you actually want to receive your goods on time as promised and if you enjoy a respectful shopping experience where you are valued - Costco does not value you. Costco does not respect you or your time.
Reason of review: Problem with delivery.
Monetary Loss: $1000.
Preferred solution: Full refund.