3102 Plank Rd #600, Fredericksburg, VA 22407, USA
Not resolved

My first complaint, ever! Missplaced my card, used my husbands, had 2 things to pickup.

They did their job and questioned my relation to cardholder, called mgr over to verify I was on acct, mgr came back and RUDELY in front of everyone pulled me and my stuff out of line stating I was not on acct, had me look at computer, sure enough there was my name, he had already obtained my license. He caused a scene, I'm a quiet person, it was so humiliating, no apology!

Product or Service Mentioned: Costco Manager.

Reason of review: Poor customer service.

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