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A year ago, I let costco membership expired. I did not pay the membership fee and did not go to costco from then.

My info: Weiguo Xiang 1695 Parkline Dr., apt 25, Pittsburgh, PA My costco card has been thrown away long ago, so I do know info. However, Costco renewed my membership without my approval, and put the charge on a "Citi bank card". I never applied Citi bank card, and never granted Costco to apply one for me. Of course, I never received "Citi bank card", and never activated or used it.

Now Citi debt collector called that I owe them a sum of money (membership and delay fee) and subject to collect. I called Citi, and they kicked the ball back to Costco.

Would you guys right the wrongs. Please E-mail back or call at 412-757-5364.

Product or Service Mentioned: Costco Membership.

Reason of review: Poor customer service.

Monetary Loss: $260.

Preferred solution: Let the company propose a solution.

Costco Cons: Membership renew process, Credit card apply, Charging process.

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Anonymous
#1371463

OP:

It is pretty easy to change or cancel your membership. Simply go to the Customer Service counter at the closest Costco and give them your card and say you want to cancel....

So did you physically go to the Customer Service counter at the Costco you used to go to and do this?

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