On 1-21-18 my wife , mother in law about my self (kenneth hill) went to store #214 Beltsville Md. We frequent #214 twice a week.
When there on 1-21-18 we had purchased many items. There was Nut Mix that had a sign that said $13.69 and one $9.99. The item was the same with make and weight. We where charged $13.69 and decided to return.
At 10:32am Miss Monica was approached and asked her for help. She brushed us off to the next person which was done in a unprofessional manner. We then went to Edgar who was twice as unprofessional. We were next in line but proceeded to assist an hispanic.
While dealing with the hispanic , Edgar spoke to the person in Spanish talking about us in a nasty way. So we spoke to Don who was very helpful. Edgar and Monica were not kind and very disrespectful.
If these are the people you hire we will shop at BJ. My name is Kenneth Hill 240-701-0938.
Product or Service Mentioned: Costco Customer Care.
Reason of review: Poor customer service.