I was surprised when checking out last year that an associate popped up at checkout and told me that I should upgrade to executive membership due to my purchasing patterns and that I would get at least a $23.00 (pro rated upgrade that I would be charged) rebate at the end of the year or they would give me the $23 back. Well I rec'd my 3 dollar rebate=-nowhere did I see the $23 dollars that they charged me.
I had forgotten what they said because the associate made it seem like they would automatically give me the $23 back. They didn't. I had to go and ask for it after I remembered what she told me.
How many members forget this and pay the whole $115 and never get any rebate. Sounds like a scam to me and I was surprised as I thought that Costco was above this!
Product or Service Mentioned: Costco Executive Membership.
Reason of review: Other issue.
Monetary Loss: $23.