State: Washington City: Wenatchee Product: Costco Customer Care Clear all filters (2 of 145 reviews match)
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I went to Costco with my family to buy general groceries. Since I was with my toddler... she saw an almond ice cream bar demo and wanted to try it that she was selling. I stood in the cue to take one. And I asked her if I may take it. She hit my hand and said it’s not...
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3 comments
Anonymous
#1637641

The demo person was out of line in slapping your hand. However, I am sure the demo person was reprimanded the event manager.

Please note the demo personnel do NOT work for COSTCO, but do work for a Demo Company and complaints are referred to the event manager in charge of the demo people.

It is unfortunate that you found the situation so traumatizing that you were in shock and lost sleep over the incident. Rest assured the incident was reported to the proper person by the Costco employee.

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Review
#1369578 Review #1369578 is a subjective opinion of poster.
Service
Costco Customer Care
Reason of review
Poor customer service
4.8
Details
We were in front of the store waiting to park our car, as a space was being vacated, there were no cars behind us. The person at the front door of the store who was checking in customers ran out and yelled through our window to move our car. She was loud and hostile....
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Review
#832139 Review #832139 is a subjective opinion of poster.
Service
Costco Customer Care
Pros
  • Good range and quantity of everyday products
Cons
  • Id checker
Reason of review
Good quality

Contact Costco Customer Service

Website:
www.costco.com
Mailing Address:
PO Box 34331
Seattle, Washington 98124
United States
Phone:
(800) 774-2678
All Costco Contacts

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